We have just returned from a trip to Legoland Windsor Resort Hotel so here's my honest review. It was our first visit. The entrance was as expected for me and the kids LOVED it. Check in easy and baggage drop off a good service and very friendly staff member.I was disappointed hotel guests only get 30 mins early access although did know prior to going. I really believe for the cost an hour should be standard. When we visited only Kingdom of the Pharaohs was open at 9.30 so we did Laser Raiders which everyone enjoyed but the other rides in this section were a little babyish for my children so it's not a great advantage.
Our room (pirates) was clean, tidy and had everything you needed. It was a little too warm and air conditioning didn't seem to work but we slept ok. Beds were comfortable, shower great and tea/coffee selection.
The Lego Lounge was brilliant very calm compared to downstairs. Small PlayStation room, movie den and brick pit. Only criticism needed more bricks!
Bricks restaurant was an experience. I hadn't realised was buffet only and probably would have eaten elsewhere. Was £67.80 for 4 people. The food was ok and lots of choice but sooo busy. Dirty tables everywhere. Hard to find clean cutlery. At home we usually pay £40 to £50. I knew it would be expensive but was a little surprised at the cost. It was not value for money in my opinion. If possible I would definitely eat elsewhere. From other reviews some people drive into Windsor for dinner.
Breakfast is included and in Bricks again. Similar experience. Busy, dirty tables, no cutlery etc. Staff seemed chaotic. Food ok. Kids were happy. Would I eat there again? Given the choice NO but if staying at the hotel I don't think there's another option.
Swimming pool was a big hit with my kids and lovely staff. You do need to book which is slightly annoying although understandable as so many guests. I think it should be much bigger and made into a real feature of the hotel. Could be a huge selling point for the hotel especially for Winter guests when the park isn't open. Flumes, lazy river etc (Legoland take note!). Changing rooms clean and good size, no money needed for lockers and towels provided.
Parking great especially as day guests have to pay £6 (I enormously disagree with this. Should be included in ticket price). Just over the road and lots of spaces.
Do I think it's good value? We booked over 7 months ago during a promo. £350 for 2 days in park and 1 night in pirate room. I was happy with this. If I'd paid full price I would have been disappointed. Needs longer guest only access to park, better dining experience and larger swimming pool.
Did the kids love it? 100% yes and they want to go again next year.